Sr. Product Design Consultant

Broadcom / Plano, TX / 09/19 - 03/20

Sr. Product Designer as part of international UX team designing platform of DevOps tools owned by Broadcom.

  • Create multiple design systems and all components for feature enhancements and software redesigns
UX / UI Consultant / Dallas, TX / 03/19 – 09/19
UX/UI, Website Design & Development, Marketing Services

  • Independent service provider
Sr. UX / UI Design Consultant

Xandr Corp by AT&T / Plano, TX / 08/18 – 03/19
Lead UX/UI Designer for big data platform suite of applications.

  • User Interface: Complex Software – Enterprise Products – SaaS Products – Responsive Design
  • Client Relations: Product Ownership – QA Testing – Client-Facing Communication
  • Tools: Adobe CC – Axure RP – Sketch – Balsamic – Jira

Lead UX / UI Designer

Toyota NAHQ / Plano, TX / 03/18 – 04/18
Lead UX/UI Designer for Connected Car POC Group.

  • Collaborate with business stakeholders, product owners, engineers, and developers to design proof of concept engineering tool
  • Redesign current customer experience for ‘connected car’ services enrollment
  • Lead design activities within multi-disciplinary scrum team
  • Tools: Adobe CC – Balsamiq – Jira
Sr. UX Architect & Interaction Designer

AT&T / Dallas, TX / 03/14 – 01/18

Enterprise-level Architect Lead designing exceptional user experiences, solving complex business solutions for consumers and internal clients

  • Collaborate with business stakeholders, visual designers, and developers to design end-to-end user experiences using participatory and iterative design techniques
  • Employ multi-stage problem-solving processes to develop accessible products and services engineered for the user
  • Refine heuristic evaluation, gap analysis, task analysis, and Design Thinking processes
  • Optimize defect management, documentation, and resolution
  • Advocate for brand standard design patterns for platform components and user flows in partnership with campaign design and agile application development

Notable Accomplishments:

  • Designed new ‘Accessories’ mobile shopping experience and prototype for Experience Planning Team usability studies.
  • Expedited release of modernized RWD web pages by architecting high volume of reusable components deployed via Adobe Experience Manager CMS
  • Upgraded authoring side of CMS by creating design-consistent deliverables and building a sustainable library of reusable content
Visual Designer, Information Architect, Front End Developer

Trinity Industries, Inc. / Dallas, TX / 07/12 – 03/14
Lead visual designer and front-end developer on desktop, mobile, and native app initiatives.

Notable Accomplishments:

  • Conceptualized, designed, and launched new corporate intranet
  • Redesigned and launched extranet and customer facing sites
  • Designed and developed UI for new software applications
User Experience Designer, Information Architect

Insight Enterprises, Inc. / Plano, TX / 11/11 – 06/12
User Experience Designer, Information Architect.

  • Created wireframes, site maps, process flows, and high-fidelity prototypes for branded websites.
  • Collaborated with key stakeholders and engineers to define business requirements.
  • Produced and validated user-centric end-to-end enterprise solutions in an agile environment.

Notable Accomplishments:

  • Increased customer satisfaction and experience on redesigned sales extranet